Privacy Policy

At FavCRM, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines our practices in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region.

1. Information We Collect

We collect information that you provide directly to us when you create an account, book a space, attend an event, or communicate with us. This may include:

• Identity Data: Name, company, title.
• Contact Data: Email address, telephone number.
• Financial Data: Payment card details and transaction history.
• Usage Data: Information about how you use our platform, spaces, and services.

2. Use of Your Information

We use the collected information for the following purposes:

• To process your bookings and manage your membership.
• To communicate with you regarding your account, updates, and customer support.
• To improve and personalize our services, ensuring a premium experience.
• To comply with legal obligations and enforce our Terms of Use.

3. Data Security & Retention

We implement stringent security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

4. Sharing Your Data

FavCRM does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our members, provided those parties agree to keep this information confidential and secure.

5. Your Rights

Under the PDPO, you have the right to request access to and correction of your personal data held by us. If you wish to exercise these rights, or have any questions regarding our data practices, please contact our Data Protection Officer.